At GiftHeart, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines our guidelines for refunds and returns.
Refunds
We are Providing full refund amount within 5 Working days.
Returns
Customer can return your product within 5 Days.
Exceptions
Some items may not be eligible for refunds or returns, including personalized or customized items, perishable goods, and digital downloads. Please review the product description carefully before making your purchase.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to process your request.
Cancellation Policy
Customer can cancel product within 48 Hours..
Please refer to our Cancellation Policy for information on canceling orders and associated terms and conditions.
Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and your continued use of our website after the changes have been made constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at refunds_returns@giftheart.co.