At GiftHeart, we strive to provide you with the best shopping experience possible. Our Shipping & Returns Policy outlines our guidelines for shipping and returning products purchased through our website.
Shipping
We offer shipping services to domestic and international locations. Shipping fees and delivery times vary depending on your location and the shipping method selected at checkout. Please refer to the shipping options available during the checkout process for more information.
Order Processing
Once your order has been placed, please allow 1-2 business days for processing. Orders are typically shipped within this timeframe, although processing times may vary during peak seasons or holidays.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimate its arrival date.
Refunds
We are Providing full amount within 5 Working days.
Returns
Customer can return your product within 5 Days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to expedite the resolution process.
Contact Us
If you have any questions or concerns about our Shipping & Returns Policy, please contact us at shipping_returns@giftheart.co.